Customer Services In Banks: A Case Of Urban Co-Operative Banks In India

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  • By Pramod Chaudhari
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This book presents the services rendered by banks and discusses the regulations relating to customer services.It also presents the opinion of customers on their satisfaction on various services rendered by banks.The problems of customers relating to various services and suggestions for the improvement of services are also discussed in the book.This book on case study of customer satisfaction in co...

Paperback: 204 pages
Publisher: LAP LAMBERT Academic Publishing (July 29, 2015)
Language: English
ISBN-10: 3659760463
ISBN-13: 978-3659760464
Product Dimensions: 5.9 x 0.5 x 8.7 inches
Format: PDF ePub TXT ebook


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